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Privacy Policy

Gray Line Croatia is aware that you care about how your personal information is used and shared, and we appreciate your trust. By visiting Gray Line Croatia web sites you are accepting the practices described in this privacy notice.

Visiting Gray Line Croatia Site

You can always visit our Sites without informing who you are or providing any personal information. When you visit our Sites or reach us through one of our independent Licensee sites, we do collect usage information (session data), but it is anonymous and does not link to you as an individual. We use session data for statistics, to improve the content on our Sites and to simplify the use of it.


We may place a "cookie" on your personal computer, but only to help us recognize you when you visit our Sites again. We use cookies on our Sites to collect session data for several purposes which help us improve your individual viewing experiences on our Sites. Keep in mind that most Internet browsers automatically accept cookies, however, you can choose not to accept cookies and, in that case, you will be able to access those parts of Sites that are available to the general public. We may also have third party advertisers ("Advertisers") on the Sites. Please be informed that we do not share any personal information about you with these Advertisers unless you give a specific permission to do so.


When you register on a Gray Line Croatia Site and/or purchase tickets through our Sites, we will collect your personal information that you share with us voluntarily. This personal information might include your name, e-mail and telephone number. You may be required to provide identifier information and select a password that will be required to gain access to portions of our Sites.

Do we share information with anyone?

In the process of purchasing tickets through the Sites, we collect certain data, as mention above, and we provide that information about you to our independent Licensees, Affiliated Licensees or other involved third parties for the occasional conduction of market research surveys or other projects. Gray Line Croatia holds the right to disclose user information in cases when Gray Line has justified reasons to believe that disclosing this information is necessary for legal action against those causing injuries to Gray Line's rights or property. Gray Line may also disclose user information when it believes, in good faith, that the law requires such disclosure.

Online surveys and promotional information

We highly appreciate your comments and opinions, which is why we may occasionally invite you to participate in online surveys. Of course, the participation is optional and completely your decision. On the same terms we may ask your anonymous feedback on your experience with our service. There is a possibility of providing you with information on about our products, services and promotional information that we believe might be of interest to you.



At any time, you may unsubscribe to the Gray Line Croatia Sites and stop receiving advertisements, updates and promotions. You may do so by notifying us at [email protected]

Purchasing, booking or reserving services through us

The Gray Line Croatia has entered into a strategic relationship with Travel UCD Limited (“Tour CMS”), a limited company registered in England and Wales to use their confidential and proprietary reservations and ticketing system for the Sites. When you decide to purchase services through the Gray Line Croatia, all information provided is encrypted which ensures that all data is transmitted from your browser to our servers at the highest levels of protection available today. Also, all payments via credit card made through the Sites comply with the Payment Card Industry Standard Data Security Standard Requirements. While we will do everything we can to protect your privacy, it is important for you to protect against unauthorized access to your confidential information, especially when using public or shared computers.

Changes to this Privacy Policy

We may update this Privacy Policy in the future. In that case you will be notified of eventual changes of this Privacy Policy by placing a notice on our website.

We hope that you find the Site easy to use and we will always put extra efforts to provide you with the best possible tours, attractions and other services within the Gray Line Croatia offer. If you have any questions of the Gray Line Croatia or about this privacy policy, please direct them to [email protected]

Last updated: February 26, 2016

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