We recommend purchasing tickets for our tours in advance to ensure the availability and the best rate for your trip. We are aware that you, as a traveller, already probably have a lot on your mind, so why don’t you just go ahead and plan a couple of activities ahead to make your vacation in Croatia more comfortable and carefree?

Once you’ve completed the booking process, you will receive a booking confirmation by e-mail with a link to download your voucher. You will need to print this voucher to redeem it for your tickets at your destination.

We prefer to receive a printed voucher. However, if you find yourself in a situation in which you have absolutely no way of printing the voucher, you can show us your e-ticket.

Of course you can! Here at Gray Line Croatia, we are more than happy to accommodate any changes you need to make. Perhaps you need to change the date or just change the time of day in which your tour starts. As long as we have the availability, we will always accommodate you. To make a change, please contact us via email [email protected] or call us on +385 91 240 0800.

Most of our tours have a complimentary pickup and drop-off service. Choose if you want a pick-up in the hotels listed here, or contact us after booking to arrange a pickup and receive the pickup time. Here is a list of places where pickup is possible: Hotel Plaza Omiš, Hotel Plaza Duće, Hotel Aria Podstrana, Hotel Le Méridien Lav, Avere Podstrana, Autocamp Stobreč, Hotel Radisson, Hotel Dioklecijan, Hotel Atrium, Hotel Amfora, Hotel AC by Marriott, and Trogir – North Gate (Old Town entrance). Please be ready in the hotel lobby 10 minutes prior to the pick-up time provided and keep in mind that hotel pickup time often depends on the traffic, so we kindly ask you to wait patiently for the driver.

Pickup is available from the following locations: Hotel Plaza Omiš, Hotel Plaza Duće, Hotel Aria Podstrana, Hotel Le Méridien Lav, Avere Podstrana, Autocamp Stobreč, Hotel Radisson, Hotel Dioklecijan, Hotel Atrium, Hotel Amfora, Hotel AC by Marriott, and Trogir – North Gate (Old Town entrance).

Please be ready in your hotel lobby 10 minutes prior to the scheduled pick-up time. Kindly note that the exact pick-up time may vary due to traffic conditions, so please be patient while waiting for the driver to arrive.

In this case, you will have to reach the meeting point indicated for the tour on your own. This will probably save you some time — especially for the tours that start early in the morning.

All our tours include transportation, local guides or professional assistance, equipment when needed, insurance, and VAT. Please check the list of inclusions and exclusion for the tour you’re interested in before booking.

You need to have your valid passport/visa with you on our Mostar Tour. The rest of the tours don’t require passports/visas.

There are no restriction on clothing on our tours, except on the tour that includes an entrance to places of worship where low-cut clothing is forbidden and shoulders should be covered as well. However, we do recommend our clients to wear comfortable walking shoes on our tours and to always check the weather forecast to be able to dress accordingly.

Meals are not included in tours unless specifically stated in the tour description, but stops are frequent where passengers can buy light meals and refreshments. Consumption of food or beverages on board our coaches is prohibited.